Bitmesh: Offline Chat
Help & Support
Quick answers first. If you are stuck, email us.
Contact
- Email: onlineravens@gmail.com
- Safety reports: we reply within 24 hours.
- Everything else: we reply within 2 business days.
FAQ
Why can't I see anyone nearby?
- Both of you need Bitmesh or Bitchat open.
- Bluetooth must be on.
- Range is about 10 to 100 m per hop, depending on walls and crowds.
- iPhones limit Bluetooth in the background. Keep Bitmesh open, or use Lantern mode.
What do the ticks mean?
- Waiting: a clock.
- Sent nearby: a tick with radio waves.
- Sent online: a tick with a globe.
- Travelling: a tick with a walking figure. A nearby phone is carrying your message.
- Delivered: two ticks.
- Read: two bold ticks.
- Not delivered: a red badge, after 24 hours or 8 tries.
How do I add people to a Crew?
- Stand close to them.
- Open the Crew details.
- Tap the people nearby.
- Only the Crew creator can add or remove people.
How do I trust someone?
- Both of you open You › My code.
- Scan each other's code.
- Once you trust each other, private messages can also travel over the internet as encrypted envelopes.
Where are my old messages?
Messages are kept in memory on your device. They clear when the app fully closes.
How do I report or block?
- Press and hold a message, then tap Report or Block.
- Manage blocked people in You › Blocked.
- You can also report by email. We review every report within 24 hours.
- See the Community Rules.
How do I delete my data?
- Open the You tab and hold Wipe everything for 3 seconds. It erases your identity, keys, messages, trusted people and settings.
- Or delete the app.
- The developer holds no data on servers, so there is nothing else to delete.
- Messages already sent to public rooms on third-party relays cannot be recalled by us.
Does Bitmesh work with Bitchat?
Yes. Bitmesh speaks the same open protocol, so the two apps can talk to each other. Bitmesh is an independent app by Naren Muthukumaran, not affiliated with or endorsed by Bitchat or its authors.
In an emergency, call your local emergency services. Do not rely on Bitmesh.
Still stuck?
Email onlineravens@gmail.com. Tell us your iPhone model, your iOS version and what happened.